Sleep Inn OakBrook Terrace - Chicago

Staff were exceptionally kind, responding to every request immediately and with courtesy and professionalism. Room was clean, heating system worked well, breakfast was well stocked and good variety for the genre. In-room fridge and microwave were clean, without odor, and worked well. We appreciated there's a CO detector, which is not mandatory (only smoke alarms are required in the US) but highly recommended. Window shades were fully functional and in good shape. Insulation was very good, room not drafty at all. Beds were comfortable.

The staff was extremely friendly and accommodating! 1st room that I was assigned , toilet had been used and no power in the bathroom. I did go back down to desk and staff was very quick to not only apologize but assigned another room immediately. There was a mix up apparently that the room had been previously unavailable due to maintenance issues , but somehow it got in the available rooms list. There was a bit of wear and tear in room carpet and a bit of scrubbing needed in corner of shower stall. The staff very generously offered some items from pantry. It was actually just a minor incident. Also I did question the agent on duty at checkout that the room I ended up in was a regular double, and when I booked room I had asked for an accessibility, due to recent surgery I had that affects my mobility . I was not quite sure if that affected the rate that I paid. But room was pleasant, clean, quiet and comfortable. I especially was pleased with the well lit parking ! Made me comfortable as a single traveler.

Breakfast is what I like most and the area has a lot of shopping stores which I like!

This place was amazingly inviting, awesome lighting, modern makeover and can compete or even exceed some pricey hotels. The location was so close to amenities, just a walking distance to shopping and restaurants. The neighborhood was awesome too. There was sufficient parking. Hotel has elevators and luggage trolleys at the entrance. The rooms were quite inviting, well made beds with good looking beddings. There was good variety for breakfast. The sitting area looks so good and can accommodate quite a number of people. I' m not sure i've slept on a hotel that offered better value for money than this one.

I felt the rooms were so clean and the bright white comforters on the bed, mattress comfortable and so were the pillows. Breakfast was good, It showed an 8.0 rating, and I had seen hotels at a lot higher prices not have that high of ratings. Was happy with my last minute choice on bookings.com